Privacy Policy

Last updated: July 26, 2026

This Privacy Policy explains how Netra Eye Institute ("Netra Eye Institute," "Netra," "we," "us," or "our") collects, uses, discloses, and protects information in connection with our franchise-development website located at netraeyeinstitute.com and any related pages, forms, or landing pages that link to this policy (collectively, the "Site").

About This Policy and Its Scope

Netra Eye Institute is a U.S.-based integrative eye-care franchise offering. This Site is a franchise-development and lead-generation website. Its purpose is to share information about our franchise opportunity with prospective franchisees and to allow interested individuals to request further information, such as our Franchise Information Report.

This policy applies only to information collected through this Site and through related franchise-development communications with us (for example, emails, text messages, or calls that follow from an inquiry you submit here). It does not apply to:

• Any patient, clinical, or medical services provided at franchised or affiliated Netra Eye Institute locations. This Site is not intended to collect patient information or protected health information, and you should not submit health or medical information through it.
• Websites, applications, or locations operated by individual franchisees, which may have their own privacy practices.
• Third-party websites or services that link to or from this Site.

By using the Site or submitting information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or submit information to us.

Information We Collect

We collect information in three general ways: information you provide directly, information collected automatically, and information we receive from third parties.

Information You Provide to Us

When you complete a franchise-inquiry form, request our Franchise Information Report, or otherwise communicate with us, you may provide information such as:

• Contact information — your name, email address, and phone number.
• Location information — your state, ZIP code, and desired market or territory of interest.
• Professional background — your current profession and whether you are a licensed healthcare professional.
• Interest and qualification information — your areas of interest, your investment timeline, and your available liquid capital range.
• Marketing preferences and consent — your consent to receive email and/or SMS (text message) communications from us.
• Other information you choose to share — any additional details you include in a message, comment field, or follow-up communication with our franchise-development team.

Some of this information (for example, your financial qualification details and desired market) helps us determine whether our franchise opportunity may be a fit for you and how best to respond to your inquiry. Providing information is voluntary, but if you do not provide certain details, we may not be able to respond fully to your request.

Information We Collect Automatically

When you visit the Site, we and our service providers may automatically collect certain technical information about your device and your interaction with the Site, including:

• Device and connection data — your Internet Protocol (IP) address, browser type and version, operating system, device type, language settings, and general geographic location inferred from your IP address.
• Usage data — the pages and content you view, the links you click, the referring website or ad, the dates and times of your visits, time spent on pages, and similar analytics data.
• Cookies and similar technologies — data collected through cookies, web beacons, pixels, tags, and comparable technologies, as described in the "Cookies and Tracking Technologies" section below.

We use these technologies to operate and secure the Site, understand how visitors use it, measure the performance of our marketing, and improve the experience.

Information We Receive From Third Parties

We may receive information about you from third parties, including:

• Advertising and marketing platforms — such as search engines, social media platforms, and lead-generation or advertising networks through which you responded to a Netra Eye Institute ad or campaign.
• Analytics providers — who help us understand Site traffic and engagement.
• Data and verification providers — who may supplement or verify the information you provide (for example, to confirm contact details or assess general market fit).
• Referrals — franchise brokers, consultants, referral partners, or individuals who refer you to us, where permitted.

We may combine information received from third parties with information you provide and information we collect automatically.

How We Use Your Information

We use the information we collect for legitimate business purposes, including to:

• Respond to your inquiries and communicate with you about our franchise opportunity.
• Deliver requested materials, including sending you the Franchise Information Report and related franchise-development content.
• Evaluate and qualify prospective franchisees, including reviewing professional background, market interest, investment timeline, and financial qualification information.
• Send marketing and nurture communications, including emails and text messages about the franchise opportunity, follow-ups, events, and related updates, consistent with your consent and applicable law.
• Operate, maintain, secure, and improve the Site, including analyzing usage, troubleshooting, preventing fraud and abuse, and developing new features and content.
• Measure and optimize our advertising and marketing, including understanding which campaigns and channels are effective.
• Comply with legal and regulatory obligations, including franchise-disclosure and marketing laws, and to establish, exercise, or defend legal claims.
• Complete a business transaction, such as a merger, acquisition, financing, or sale of assets, as described below.

Email and SMS/Text Messaging Communications

If you provide your email address or phone number and consent to receive communications, we may contact you by email and/or SMS (text message) about our franchise opportunity.

Consent. By checking the applicable consent box or otherwise opting in, you agree that Netra Eye Institute and its authorized franchise-development representatives and service providers may send you marketing and informational emails and/or autodialed or automated text messages at the email address and phone number you provide. Your consent to receive marketing text messages is not a condition of purchasing any property, goods, or services, or of receiving the Franchise Information Report.

Message frequency. Message frequency varies based on your interaction with us and where you are in the franchise-inquiry process.

Message and data rates. Message and data rates may apply according to your mobile carrier's plan. Netra Eye Institute is not responsible for charges imposed by your carrier. Carriers are not liable for delayed or undelivered messages.

How to opt out of texts. You can opt out of marketing text messages at any time by replying STOP to any text message you receive from us. After you send STOP, we may send a single confirmation message acknowledging your opt-out. For assistance, reply HELP or contact us using the information in the "How to Contact Us" section below.

How to opt out of emails. You can opt out of marketing emails at any time by using the "unsubscribe" link included in our emails or by contacting us directly. Even if you opt out of marketing communications, we may still send you non-marketing messages related to your specific inquiry or transaction.

Cookies and Tracking Technologies

We and our service providers use cookies and similar tracking technologies to operate the Site, remember your preferences, analyze traffic, and support our marketing.

• Essential cookies are necessary for the Site to function and cannot be turned off in our systems.
• Analytics/performance cookies help us understand how visitors interact with the Site so we can improve it (for example, through tools such as web analytics services).
• Advertising/targeting cookies may be set by us or our advertising partners to measure campaign performance and, in some cases, to deliver relevant ads to you on other sites and platforms.

How to control cookies. Most web browsers allow you to refuse or delete cookies through their settings. You can also often opt out of certain interest-based advertising through industry tools, such as the Digital Advertising Alliance (optout.aboutads.info) and the Network Advertising Initiative (optout.networkadvertising.org). Note that if you disable cookies, some features of the Site may not function properly. Because these controls are typically browser- and device-specific, you may need to set your preferences on each browser and device you use.

How We Share Your Information

We do not sell your personal information for money. We may share your information in the following circumstances:

• Service providers and vendors — with third parties that perform services on our behalf, such as hosting, data storage, CRM and marketing-automation platforms, email and SMS delivery, analytics, advertising, and lead management. These providers are authorized to use your information only as necessary to provide services to us.
• Franchise-development team — with our internal franchise-development personnel and with authorized franchise-development representatives, brokers, or consultants who help evaluate and respond to prospective-franchisee inquiries.
• Affiliates — with our corporate affiliates and related entities involved in the franchise offering, for the purposes described in this policy.
• Legal, safety, and compliance — when we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our terms and agreements; to detect, prevent, or address fraud, security, or technical issues; or to protect the rights, property, or safety of Netra Eye Institute, our users, or others.
• Business transfers — in connection with, or during negotiations of, any merger, acquisition, financing, reorganization, sale of assets, or other business transaction, in which case personal information may be transferred as part of that transaction.
• With your direction or consent — for any other purpose disclosed to you at the time you provide the information or with your consent.

A note on "sale" and "sharing." We do not sell your personal information in exchange for monetary consideration. Certain uses of advertising and analytics technologies may be considered a "sale" or "sharing" (for cross-context behavioral advertising) under some state privacy laws. See "Your Privacy Rights and Choices" below for information about how to opt out.

Third-Party Links and Franchise Offering Disclaimer

The Site may contain links to third-party websites, platforms, or resources that we do not own or control. This Privacy Policy does not apply to those third parties, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

No offer to sell a franchise. The information on this Site is for general informational purposes only and does not constitute an offer to sell, or the solicitation of an offer to buy, a franchise. A franchise offering is made only through the delivery of a Franchise Disclosure Document (FDD). Any such offer will be made only in compliance with applicable federal and state franchise laws, including in states that require registration or other filings. Nothing on this Site should be relied upon as a substitute for the information contained in the FDD.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy — including to respond to and evaluate your inquiry, to send communications you have consented to receive, and to maintain records of prospective-franchisee interactions — unless a longer retention period is required or permitted by law (for example, for franchise-compliance, tax, accounting, dispute-resolution, or recordkeeping purposes). When we no longer need your information, we will take reasonable steps to delete, de-identify, or securely dispose of it.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect the information we collect against loss, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your information, and you provide it to us at your own risk. Please help protect your information by keeping any communications with us confidential.

Your Privacy Rights and Choices

You have choices about how your information is collected and used:

• Marketing communications — you can opt out of marketing emails and text messages as described in the "Email and SMS/Text Messaging Communications" section.
• Cookies and advertising — you can manage cookies and interest-based advertising as described in the "Cookies and Tracking Technologies" section.
• Access and updates — you may contact us to request access to, correction of, or deletion of the information you have provided, subject to applicable law.

California Privacy Rights (CCPA/CPRA)

If you are a California resident, the California Consumer Privacy Act, as amended by the California Privacy Rights Act (collectively, the "CCPA"), provides you with specific rights regarding your personal information. Subject to certain exceptions, you have the right to:

• Know/Access — request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources, the business or commercial purposes for collecting or disclosing it, and the categories of third parties with whom we disclose it.
• Delete — request that we delete personal information we have collected from you.
• Correct — request that we correct inaccurate personal information we maintain about you.
• Opt out of sale/sharing — direct us not to "sell" or "share" your personal information as those terms are defined under the CCPA. As noted above, we do not sell personal information for monetary consideration, but certain advertising/analytics activities may be considered a sale or sharing, and you may opt out.
• Limit use of sensitive personal information — to the extent we use or disclose sensitive personal information beyond the purposes permitted by law, you may request that we limit such use.
• Non-discrimination — we will not discriminate against you for exercising any of your CCPA rights.

How to exercise your rights. You may submit a request using the contact information in the "How to Contact Us" section below. We will verify your request by matching the information you provide against information we maintain. You may use an authorized agent to submit a request on your behalf, subject to verification. We will respond to verifiable requests as required by law.

Other State Privacy Rights

Residents of other U.S. states that have enacted comprehensive privacy laws (such as Virginia, Colorado, Connecticut, Utah, Texas, and others) may have similar rights, which can include the right to access, correct, delete, or obtain a portable copy of their personal information, and to opt out of targeted advertising, the sale of personal information, or certain profiling. Depending on the applicable law, you may also have the right to appeal a decision we make about your request. To exercise any rights available to you, please contact us using the information below, and we will respond as required by applicable law.

Children's Privacy

The Site is intended for a business audience and is not directed to anyone under 18 years of age. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided us with personal information, please contact us, and we will take reasonable steps to delete such information.

Do Not Track

Some browsers offer a "Do Not Track" ("DNT") signal. There is currently no industry-wide standard for how to interpret or respond to DNT signals, and our Site does not currently respond to them. Where required by law, we honor recognized opt-out preference signals (such as the Global Privacy Control) with respect to the sale or sharing of personal information. You can control tracking technologies as described in the "Cookies and Tracking Technologies" section.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will revise the "Last updated" date at the top of this policy and, where appropriate or required by law, provide additional notice. We encourage you to review this policy periodically. Your continued use of the Site after any changes become effective constitutes your acceptance of the revised policy.

How to Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Netra Eye Institute — Franchise Development

• Online: Use the contact form on our Request Information page
• Mailing address: Netra Eye Institute, 5001 Hadley Rd, Ste 210, South Plainfield, NJ 07080
• Phone: (732) 503-9999

We will make reasonable efforts to respond to your inquiry in a timely manner and in accordance with applicable law.